Currency and prices
All prices and payments are in US dollars (USD). Product prices include applicable taxes and duties. Any shipping charge is shown with the order total before you place your order.
Payment methods
We accept Visa, Mastercard and JCB. Enter the payment details requested at checkout and check them before submitting your order.
When you are charged
Payment is charged when you place the order. A successful payment is a payment result; it does not change the product details, shipping terms or your return rights. We review the order information as part of processing the order.
Declined or interrupted payments
If a payment is declined, check the entered details and contact your card provider if needed. Before trying again after an interrupted payment, check whether the payment has appeared on your account and whether you received an order confirmation, to avoid submitting the order twice.
Questions and refunds
For payment questions, email [email protected] with your order number and a brief explanation. Do not send full card numbers, security codes or passwords by email. Approved refunds are sent to the original payment method; our returns policy explains the process.
Contact CinchRoam · All store policies
